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Discovery Phase, seeks to develop a better understanding of the client business structure & their strategy. This phase also attempts to fine tune and clarify the expectations from the engagement.

  • Assessment of Business Case
  • In-depth Diagnostics & Analysis of “As-Is”
  • Identify & Isolate Issues


This phase derives from the Discovery phase, and seems to create a framework that supports the development of relevant intervention.


This phase is crucial to any engagement, and leads to the development of the required process, intervention depending on the business case and problem statement.


This phase involves provisioning of relevant consultative as well as required operational support with any process deployment at a clients end.